Microsoft 365 and Office

Ask a new question

Filter by type

Threads loading completed successfully

Featured


Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder
Important
206.25K views
4.04K helpful
2.68K replies
Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?
306 Need answer
Important
3.11K views
76 helpful
121 replies
Dear OneDrive users, We have been made aware of an issue concerning shared folders on OneDrive, where certain shared folders are displayed as .URL Internet shortcuts rather than actual folders within the "File Explorer". This has resulted in users being unable to browse the contents of these folders and instead are provided with a link to the OneDrive website. Impacted users:Users globally have reported this issue, where shared folders appear as link files (.URL) in File Explorer and not as actual folders, preventing normal browsing of folder contents. Specific Issues:Users can
754 Need answer
Important
Locked
3.68K views
0 helpful
0 replies

All


Since last year, I've been encountering the same issues with all shared folders. These folders were created by other accounts, which have granted me edit permissions. The problems are as follows:I can't synchronize shared folders with my OneDrive, neither online nor in File Explorer. Instead, I can only create a link to the shared folder on both, which requires File Explorer to open a browser window to access the link.Despite having edit permissions, I am unable to create new folders or files. I can rename and delete existing folders, but I cannot add anything new (refer to the attached images
1 Need answer
1 views
0 helpful
0 replies
I get a light edge on my labels; can I not get them?
1 Need answer
2 views
0 helpful
1 replies
Split from this thread about a different issueThese articles were unhelpful. I have the same issue—a one-time purchase (Office for Home & Business 2016) that was successfully installed suddenly requires that I pay for a Microsoft subscription.I deleted and reinstalled Office Setup (the product I bought is associated with my account) from my Microsoft account but the issue remains.I called the Microsoft activation service in my country and received an sms from them with steps to activate Office with my product key/license. However, the format of the product key/license they require is only
1 Need answer
20 views
2 helpful
10 replies
Why I can't record my face on PowerPoint 2016 when everyone else can? I can only record audio. When I click Start Recording, it literally went straight into recording unlike the others where they have options to record their face.
1 Need answer
3 views
0 helpful
1 replies
Word sign in show blank popup screen and no options to sign in[Moderator note: thread updated with version information]
1 Need answer
26 views
0 helpful
5 replies
Can't start M365:Kôd pogreške: 10URL: https://www.microsoft365.com/hwav2?version=18.2503.12711.0&capabilities=interopPromise,suspendOnClose,autoStart&client-request-id=075352f2-2797-a146-a30f-7496da753f93Poruka o pogrešci: On Navigation Failed with status:10 id:18ID korelacije: 4b9c2a42-0f70-5046-fb36-03ed69513a4f
1 Need answer
6 views
0 helpful
1 replies
I paste a PrintScreen in a word document and, when printing, it does not print the whole PrintScreen as I see it in the screen, but a part of it
1 Need answer
1 views
0 helpful
1 replies
I have a charge on my credit card from Microsoft that I do not know what it is for. How do I talk to someone regarding this charge?
30 Need answer
511 views
0 helpful
5 replies
Is it possible to have office 2019 and office 365 installed on the same PC?I purchased an office 2019 hoping to get publisher 2019, but the third party website i bought it from said i can't have both office 2019 & 365 installed together.is that true?I just want publisher 2019 & office 365 on my laptop on windows 11.Is that possible to get what I want?
1 Need answer
5 views
0 helpful
1 replies
Hi, does anyone know how i can match the picture folders on my mobile device (Samsung Galaxy S24) with OneDrive folders? I want to determine the folders for synchronisation. Thank you very much for your help :)Dominik
1 Need answer
2 views
0 helpful
1 replies
My sons xbox account has been hacked and the primary email has been changed, can anyone help me reslove this problem please
1 Need answer
4 views
0 helpful
2 replies
I accidently deleted an account from Authenticator. The account is for a Windows365 VPS that I am the administrator for. Now I can't log in to the account since it needs a 2FA code from Authenticator. When I try to add the account back into Authenticator it wants a QR code, but since I can't log into the account I can't generate the QR code or get a verification code for that account.
39 views
0 helpful
6 replies
Last activity searched: 12/10/2024, 21:54:38. Click Load More to search more activity this last activity my account I need deis deta from all account
1 Need answer
6 views
0 helpful
1 replies
Since the Microsoft 365 Word update released on April 8, 2025 (Current Channel), we are experiencing major issues with our business-critical COM Add-In:SanderPartner.WinWorker.WordAddIn.dll (WinWorker Word Add-In).The add-in is now listed under Inactive Application Add-ins.Even when manually activated via COM Add-Ins, it is either ignored or automatically disabled again after Word restarts.In some cases, Word fails to launch properly or crashes shortly after loading.This issue did not occur before the April 2025 update.The add-in is locally installed at the following path:C:\ProgramFiles(x86)\
1 Need answer
3 views
0 helpful
1 replies
I have inconsistent operation of data validation cells:I have two columns, C3 and E3, using data validation. Both configured the same except for the range (C3 is "=age", E3 is "=inseam").Validation data ranges are on a different worksheet.Both ranges are numbers, both columns are numbers (same problem if defined as general).If I manually enter a valid number under age, I get an error that age is out of range.If I manually enter a valid number under inseam, it is happy.Entering the same number using the drop down works for either.Why does entering data manually on age not work, but does on inse
1 Need answer
8 views
0 helpful
3 replies
I have a subscription to Microsoft 365 family (main user: my wife). The subscription is paid until June. I could work for years with Word, Excel, OneDrive, etc. without any problem. My wife and my sons do not have any problem. But now when I use Word or Excel I get a message that my subscription has expired. When signing into my account I see that I am using 147,2GB and that I can only use 5GB:
1 Need answer
7 views
1 helpful
2 replies
Split from this thread about a different issue.And, what the heck is OneDrive anyway? Like I need another thing keeping, storing my files! I already have a WDexternal back-up hard drive, iCloud, and who knows what else is saving my stuff? Unfortunately, many times my windows, I run on my Mac, has totally LOST my 'TO DO LIST' & my 'CALENDAR'! What I do now is save them almost daily to an external flash drive for safe keeping! ARGH! It's all so extremely frustrating!
1 Need answer
3 views
0 helpful
1 replies
I can no longer sign into email in Outlook
1 Need answer
0 views
0 helpful
0 replies
I WANT TO USE FREE MICROSOFT IN MY COMPUTER
1 Need answer
12 views
1 helpful
5 replies
I can't select text with cursor
1 Need answer
2 views
0 helpful
0 replies

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.