Microsoft 365 and Office

Ask a new question

Filter by type

Threads loading completed successfully

Featured


Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder
Important
211.2K views
4.14K helpful
2.75K replies
Support for Office 2016 and Office 2019 will end on October 14, 2025, and there will be no extension and no extended security updates. All of your Office 2016 and Office 2019 apps will continue to function. However, you could expose yourself to serious and potentially harmful security risks. To learn more, see End of support for Office 2016 and Office 2019 and How do I upgrade Office?
Important
Locked
80 views
5 helpful
0 replies
Dear OneDrive users, We have been made aware of an issue concerning shared folders on OneDrive, where certain shared folders are displayed as .URL Internet shortcuts rather than actual folders within the "File Explorer". This has resulted in users being unable to browse the contents of these folders and instead are provided with a link to the OneDrive website. Impacted users:Users globally have reported this issue, where shared folders appear as link files (.URL) in File Explorer and not as actual folders, preventing normal browsing of folder contents. Specific Issues:Users can
815 Need answer
Important
Locked
4.01K views
0 helpful
0 replies

All


Can I exclude one keyword (keyword is current SharePoint site name) on the DLP policy execution of the current SharePoint site and run DLP for all other SharePoint sites dynamically. For example, if one of the SharePoint site names is 'test' then keyword will be 'test'. So DLP policy should exclude test keyword for test site and check for that keyword and lock the documents on other SharePoint sites and vice versa. Is it feasible?
1 Need answer
4 views
0 helpful
2 replies
I would like to pay for my Office 365 Subscription on a monthly base instead of annually? How can I get back to that payment method?
1 Need answer
1 views
0 helpful
1 replies
Buenos días Necesito cambiar la tarjeta de pago de una cuenta activa de microsoft de nuestra directora. Se ha intentado cambiarla con anterioridad, pero no ha resultado posible. Por favor, necesito que alguien contacte conmigo. Gracias
1 Need answer
1 views
0 helpful
0 replies
[Inquiry About Temporarily Suspending a Microsoft 365 License (Annual Subscription)]Dear Microsoft Support,I hope this message finds you well.We currently have an annual Microsoft 365 subscription for our organization, and we would like to inquire whether it is possible to temporarily suspend or deactivate a user license without cancelling the entire subscription.We understand that the annual plan is prepaid for the year, but we are wondering if there are any options available for pausing or reassigning licenses during periods of non-use, in a way that might impact billing or allow us to manag
1 Need answer
28 views
0 helpful
1 replies
trying to click buy now, Microsoft 365 family. the next screen when choosing payment the screen flickers then shows "something went wrong on out side"
1 Need answer
3 views
0 helpful
3 replies
Excel and Word keep displaying a banner when I open a file "BACKUP THIS DOCUMENT - Access this file anywhere with OneDrive included in your subscription"I have a backup system I use that I like and I don't need OneDrive to backup my files. How do I get OneDrive/Office 365/Windows to stop giving me this prompt?I click the "X" or Schedule Backup Later to make the banner go away, but it just comes back a little while later. I've opened up the OneDrive app from the system tray and unselected everything from the OneDrive backup, but none of this helps and the prompt keeps coming back.How do I get t
311 Need answer
9.83K views
875 helpful
117 replies
My “zoom slider” has stuck at 45%. How do I fix this?
1 Need answer
0 views
0 helpful
0 replies
Hello,I'm reaching out regarding ongoing SharePoint access issues for a user whose account was previously deleted and later recreated.The user's original account was deleted. A few months later, a new account was created for the same user using the same User Principal Name (UPN). We encountered issues sharing a SharePoint folder with this user. We utilized the "Site User ID Mismatch" diagnostic tool as outlined in the following Microsoft documentation: https://learn.microsoft.com/en-us/sharepoint/troubleshoot/sharing-and-permissions/fix-site-user-id-mismatch.The diagnostic resolved the issue f
1 Need answer
0 views
0 helpful
0 replies
Because of the above reasons, I have to use oauth authentication smtp connection. I don't know if I understand it correctly. 1. Register your application with Microsoft Entra. The permission requested by the application is Mail.Send,offline_access,SMTP.Send,User.Read. 2.Get an access token from a token server.OAuth2 device authorization grant flow. post https://login.microsoftonline.com/common/oauth2/v2.0/devicecode To sign in, use
1 Need answer
0 views
0 helpful
0 replies
Hi,We need help to make Publisher as Verified for an entra app. Situation is:1. We have an tenant say - *** Email address is removed for privacy ***. We work for an org - pqr.com3. We have created an Application which needs MS graph api permissions to read and write mails in entra.microsoft.com. 4. We have created an addin which uses this App in step 3. However on grant permission screen the application is shown as unverified. 5. How can we make this as verified. Kindly provide detailed steps.Regards,Kanhaiya
1 Need answer
5 views
0 helpful
1 replies
Hi Everyone,All the sharepoint site in my org dont have global navigation button when i check in settings is there any other way we can enable global navigation for home site
1 Need answer
9 views
0 helpful
1 replies
Hello,I found this thread form 2019 and have the same issue... why is this happening and what can we do, as it is obviously now 6 years later and the release should have already happened.thank you!https://answers.microsoft.com/en-us/msoffice/forum/all/document-library-approval-status-column-blank-not/2bea9ab0-ca92-46dc-b0f3-5f757d496b80?page=4
1 Need answer
0 views
0 helpful
0 replies
hi, I am creating a sharepoint and in order to make some changes, I need to use scripts, but this requires admin access, which I currently do not have. I would like to know how I can switch to an admin account for SharePoint.
1 Need answer
13 views
0 helpful
1 replies
Hi AllI receive this error when I attempt to edit a record in my SharePoint List: Error initializing application. Error: TypeError: Cannot read properties of null (reading 'CoAuthTenantConfiguration')I have:Cleared my cacheRebooted laptopBackgroundI am the Owner (Creator) of the List, so have permissionsThe New function worksI'm using KWIZ Apps as the GUIThe edit function works on other lists which also uses KWIZ Apps
1 Need answer
7 views
0 helpful
1 replies
I cannot access my Microsoft One Drive files or photos on my iPhone 13 or my iPad (both OS 18.3) when I use the app for IOS. I have no problems accessing the content using the website browser, so I know all the content is there - but none of it is showing on the app. When I click on files in the app it says ""Your files folder is empty" (it's not!). When I click on photos I get a circle going round and round for ever, or sometimes I see a only a very tiny fraction of my photos (really, just a handful out of many thousands). Or sometimes just a blank page. I have logged in and out of the One D
72 Need answer
1.68K views
11 helpful
9 replies
This applies to Outlook. What does this error message mean: "Internal MAPI error. An invalid parameter was passed to a MAPI function." I received the error message when I was transferring emails over from an SSD
1 Need answer
0 views
0 helpful
0 replies
Why is Microsoft forcing Copilot on us. I have managed to disable it in office 365 (curiously you have cancel your subscription and then will be offered 365 Classic, cheaper than the copilot version) but you can't get rid of this intrusive app on your phone/tablet or Web apps. Come on Microsoft give us the choice to use or not use Copilot (Clippy Mk2) when WE want to and not force us to use it.I didn't ask for it, I don't want it (especially as my subscription was sneakily increased to include it), I don't need it.
1 Need answer
18 views
1 helpful
5 replies
I’m experiencing issues with the OneDrive app on my iPhone 15. The main problems are:Missing Files & Folders:When I sign in to the OneDrive app, I can briefly see all my files and folders.After a few seconds, most of them disappear.However, when I browse OneDrive through Excel or Word on my iPhone, I can see all my folders.I tried signing in to OneDrive on another iPhone 13, and the same issue occurs.Photos Not Uploading:The app has been stuck on "Setting things up" for two weeks.No new photos are being uploaded.Troubleshooting Steps I’ve Tried:✔️ Deleted and reinstalled the OneDrive app.✔
4 Need answer
129 views
0 helpful
5 replies
Hi Team,I have one issue the below.1. Import text file to excel.The file you are importing is text and is tab-delimited. 2. I want to modify some using excel. It contains strings, numbers, special symbols, etc. 3. then Export text file from excel (text with tab-delimited), then ....The special symbols will be automatically enclosed in "".This is issue to me.Please help how to stop this automation.Thanks,Tomo.
1 Need answer
3 views
0 helpful
1 replies
I use the iOS OneDrive app. Do not have access to it on any other device.I’m having an issue where half of my folders are missing when I open the app. They have not been deleted, moved, hidden or anything else. They are just gone.I access one of the folders that are visible that I know has many files in it, and only 3-5 files are visible. The parent folder will show the total file size (for example 50gb) but the visible files are less than 3gb combined.I have tried logging out/in, rebooting the phone, deleting and reinstalling the app. The issue remains and has been this way since Thursday (it
2 Need answer
110 views
0 helpful
2 replies

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.