Cannot see my credit card on XBOX ONE

Hi,

I live in Israel and I got XBOX ONE as a gift from family in the US.

I've created account in outlook.com (*** Email address is removed for privacy ***) and added my credit card details.

I can see all the details of my credit card using web browser from my computer.

Here is my problem - I am able to sign into my account from the XBOX ONE console, but I cannot see my credit card details or billing info.

As a result, I cannot purchase anything from the market place.

My guess this is due to the fact that my console is designed for US/C region and I live in Israel. When I first set up the console, it asked me where I live, Israel was not an option so I chose United State instead.

If anyone can help, I'll appreciate it.

(I must admit that this whole zone requirements is old fashioned and to be honest quite stupid - we have cellulars with iOS and Adroid and travelled the world enough and never encountered any zone restrictions).

I tried to do a reset to the console, but this did not help either (settings -> Disc -> Reset to factory default)

You need a credit card from the US or set up a PayPal account to get it working. Since the console thinks you live in the US it won't accept any other payment method.

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You mean to say that it does not accept international cards ?

Also, I have a PayPal account, but the only option I have is credit card.

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Last updated August 19, 2021 Views 118 Applies to: