Trouble with my account

I'm from chile and I'm trying to cancel the automatic renewal in the page but it doesn't works.

First I log in with my account and the I go to my xbox and then I click on accounts and then says, "Oh, oh ... That should not have happened. Looks like you found a bug in the system"

And I don't know why this happend.

if you can help me it will be nice

thank you

You will need to call Xbox Support to cancel auto renewal, they removed that feature from xbox.com a while ago.

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okey, but what is the number to call it in Chile?

if you tell you are very nice :)

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Make sure the site is set to Chile first then click the support link at the top left of the page. At the bottom of that page will be a link marked contact us, click it and then click call us.

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Last updated August 18, 2021 Views 1 Applies to: