I recently bought one year of Gold with a prepaid card, after I activated it I had gold and could play online and download games with gold. Everything worked fine and then I started a 360 game on my Xbox One. I set up my account for the 360 game and played the game. Next day I wanted to play a Xbox One online game, but the Xbox sead I had no Gold membership and I couldn’t start the game.
I tried Battlefield 1, Elder Scrolls online and Mass Effect A. and others none of them would let me access online multiplayer.
I look on the forums, I see solutions like "Wait a few hours" and "Log out and log back in", I did this, no positive results.
then I tried the more complex fixes, Clearing cache, removing my account from the Xbox and then placing it back on, still nothing.
Eventually I discovered I can still get "Games with gold" games for free and in “my games and apps” id sead I had Gold, although I still can’t connect to online matchmaking. I doubt this is intended.
I asked the @XboxSupport twitter account and they sead I should ask in this Forum.
by the way I live in swizerland and am in the Beta ring.
I also changed my Gamertag from StargateMC to Rebanics recently.