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Windows Mail error: 0x800CCC69 An unknown error has occurred. Subject 'telephone list'.

How can this be fixed? I receive it everytime I try to send e-mail. I can receive but not send.

An unknown error has occurred. Subject 'telephone list', Account: 'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Server Response: '550 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles help us stop spammers.)', Port: 25, Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC69

I am looking for a resolution please.
original title: Windows Mail Error Message
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Answer
How can this be fixed? I receive it everytime I try to send e-mail. I can receive but not send.

An unknown error has occurred. Subject 'telephone list', Account: 'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Server Response: '550 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles help us stop spammers.)', Port: 25, Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC69

I am looking for a resolution please.
I am assuming you are using Windows Live Mail as you e-mail client, NOT Windows Mail because Windows Mail does not support hot mail.
Open your e-mail program > Tools > Accounrs > your hotmail account > Properties > Advanced. Under Outgoing Mail SMTP,
Change SMTP port # to     587    NOT   25  > click OK.
Also, go back to Properties > Servers. Make sre you have a checkmark on " My server requires authentication " > OK

t-4-2

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Last updated October 7, 2023 Views 32,465 Applies to: