Hi
ValeriyKim,
Thank you for posting your query in Microsoft Community forums.
From the issue description, I see that you are unable to install Windows Update KB27795620 and receive error code
8024200d.
I can imagine the inconvenience you have experienced. We are here to help and
guide you in the right direction.
To provide the appropriate resolution I would need more information from your end.
1.
What is the exact Knowledge Base article number of the failing update?
2.
Do you face any issue while installing other Windows Updates?
3.
Did you make any recent changes on the computer prior to this issue?
This issue may occur when update did not finish downloading or installing.
Method 1:
I would suggest you to try the steps in the article and check if it helps.
Windows Update error 8024200d
http://windows.microsoft.com/en-us/windows7/windows-update-error-8024200d
Method 2:
If the issue persists,
I would suggest you to run the fix it and check if it helps.
Fix the problem with Microsoft Windows Update that is not working
http://support.microsoft.com/mats/windows_update/en-us
Method 3:
If the issue persists, try to reset Windows update components from the following link, which would help you to install the windows updates.
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection,
back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
http://windows.microsoft.com/en-US/windows7/Back-up-the-registry
Let us know the status of the issue after performing the troubleshooting steps. If you need any further assistance
or information regarding the issue with installing Windows Updates, I will be glad to help you. We, at Microsoft strive towards excellence.
