* Original Title: WIA scan
I need help my computer wont let my printer scan(Hp deskjet all in one printer f4580) it says WIA scan error. How can I fix this?
May 10, 2024
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May 10, 2024
Bill Smithers - LemP ✅
May 10, 2024
Bill Smithers - LemP ✅
* Original Title: WIA scan
I need help my computer wont let my printer scan(Hp deskjet all in one printer f4580) it says WIA scan error. How can I fix this?
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Hi,
Thank you for reaching out to the Microsoft Community!
Based on the description, it appears that you are getting an error “WIA scan error” while trying to use HP printer scan.
I will certainly help you out with this issue.
Let’s follow these methods and check if it helps.
Method 1: Restart the Dependencies services.
a. Click on Start, in Search box type “services” without quotes.
b. Scroll down until you see Windows Image Acquisition (WIA).
c. Double click on it and go to the tab called Dependencies.
d. 2 services should be listed.
e. Exit that window and look for Remote Procedure Call (RPC).
f. Make sure it’s on manual or if it is on Auto, just leave it. Make sure the service is started though.
g. Go to Shell Hardware Detection and Double click.
h. Set the Start up Type as Manual and hit Apply.
i. You should be able to start the service by hitting Start. Check with the issue.
Method 2: Refer the suggestions provided by Diana D on August 2, 2010 and check if it helps.
For more information, refer to the link:
Printer problems in Windows
http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows
If the issue persists or you have further questions on Windows, please do not hesitate to let us know. We will be glad to help you.
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Hi Bob,
Thank you for your response.
Glad to know that you have sorted out the issue.
Your efforts to resolve this issue is very much appreciated. Please feel free to reply, in case you face any other issues with Windows in future.
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Hi Charles,
To resolve your concern, you may check the following links:
Let us know how it goes.
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