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Error 1304 Error writing to file c:\program files\Microsoft Office\Office 14\1033\autorun.inf. Verify that you have access to that directory.

I am trying to Install Office Professional Plus 2010 and get the error Error 1304 Error writing to file c:\program files\Microsoft Office\Office 14\1033\autorun.inf. Verify that you have access to that directory.  I have run the program from the DVD, I have copied the DVD to the desktop and made an .msp file and tried to run but have the same error. I think it relates to Mcafee's Epo agent blocking the autorun as if I disable the Mcafee processes the installation will run. It I would like to know can I install Office 2010 Pro Plus using the command msiexec.exe and would this bypass the autorun.ini.  I have tried and haven't been able to get it to work. If someone can tell me the command line that would be much appreciated. The other option is I may have to see if we can put an exception rule for autorun.inf for Office 2010 in the Epo server. Any advice would be appreciated.
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Are these computers on a network? As this issue is with multiple computers you may want to check if there is any better suggestion in the forum category mentioned below:

http://social.technet.microsoft.com/Forums/en/officesetupdeploy/threads

 

However installing on clean boot seems to the solution for a single machine as the antivirus is blocking the installation process.

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I have resolved the issue. We have a policy in McAfee's EPO agent to block autorun. If I turn off EPo and install Office 2010 it installs correctly then reboot and EPo restarts. This can be closed as resolved.

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Last updated December 31, 2023 Views 37,945 Applies to: