So, I buy 800MS points, then about 2 seconds later, I go to get 400 more, so I can purchase something that was 1200MS points. Simple enough, you'd think. The 800 goes through just fine, then when I go to purchase 400 more, it says my card isn't valid. Checked my bank account, nothing is wrong. The 800 is on there, and a few $1 from MS, which I assume is just them checking for validation or whatever.
I then decide to call XBox Live support, to try and figure out if there is something wrong with my account. Then, (in my opinion) to add insult to injury, the man who answers the phone can hardly speak a word of English it seems. Now, I'm not bashing anyone from any country, or their languages, but it's a hassle when you're trying to get support, and you can't understand what the person is saying. From what I could make out, my credit card was probably banned temporarily (he said, "could be 7 hours or 24.") for repeated use. I just got it in the mail today, and used it ONCE to buy the 800, then twice for the 400, which didn't work.
Is there anyway to figure out how long credit cards can be suspended for on Live? Also, my suggestion to MS, add an option for 1200MS points, considering quite a few games, particularly ones in the arcade section, cost exactly that.]
Thanks much,
Jake
