Hi,
Every time I play one show on the Amazon Prime video app on Xbox One the next show which play goes to a black screen. I will still get audio playing but regardless of pausing, fast forwarding, or going back, or skipping shows there is no video. Its strange because I get the advertisements to play, but not the actually show.
Every time this happens I need to uninstall the Amazon App, reinstall it, and then watch 1 show. Then repeat the process. Its very time consuming and I never had an issue on any of my other devices or computer. Is there a fix to this?
My xbox one is hardwired Ethernet and there is no lag time for other apps.
Thanks!