W: 0000 - 000B
X: 0000 - F001
Y: 0000 - 0000
Z: 0000 - 0000
ID: 0004 - 0000
pls help.
May 10, 2024
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January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
No connect Xbox LIVE.
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Please take a few minutes to read this post, and then answer the appropriate questions in this thread. Thank you!
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What Country/State/Province do you live in? Russia \ N-Novgorod
Modem brand & model number: -
Router brand & model number: -
Network Connection Type: Wired
Things you have tried: Reset to default optoins, reset xbox and pc.
Is UPnP Enabled? Unknown
Is NAT Type Open? Yes
Any Error Codes you encounter:
W: 0000 - 000B
X: 0000 - F001
Y: 0000 - 0000
Z: 0000 - 0000
ID: 0004 - 0000
What type of internet do you have? Cable Ethernet
Who is your ISP(Internet Service Provider)? Rostelekom
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?
"Не удается получить доступ к службе Xbox LIVE или веб-сайту Xbox.com. Возможно, произошла ошибка при подключении к Интернету.
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Have you been able to connect to Xbox LIVE previously?
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Yes.
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Can you try connecting directly to the modem, and then run another connection test? When you do so, please note ALL text that appears onscreen, not just that code. Thanks!
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Last updated August 18, 2021 Views 4 Applies to: