Friend needs helps

His account was hacked recently by a friend of his sons, the guy changed his gamertag and his avatar. My friends gamertag is now I Love Mentos  and he didn't know where to even begin looking or what to do to start the ball rolling to get things done. If something can be done to help my buddy, just drop a reply here and as per the forum rules I will drop the offending gamertag in a private message instead of in the open forums. Thank you

He needs to call support.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

[quote user="ITz Mizzie Ts"]and as per the forum rules I will drop the offending gamertag in a private message instead of in the open forums. Thank you

[/quote]

Who made up that rule? No one should call out others, in the open or in PMs. If you wish to report someone then you should use the reporting tools available to you via the console, simply file a complaint.

 

As for the account in question - You said it was a son of a friend who "phished" the account... well why don't you simply get in contact with them and arrange to get the account back that way. If this is out of the question, as said above, you will need to contact the xbox support line.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

That is a rule I read in a specific game forum before all the forum changes. It said not to post modder/cheaters/hackers/boosters...basically not to call anyone out in the forums. That if there was an issue to send a PM to someone in the PET with the gamertag in question and not have it out for everyone to see.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

You originally said "I will drop the...", just a typo and misunderstanding. Correct, we don't post other users' GTs here. Thanks!

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated August 18, 2021 Views 3 Applies to: