Blu ray discs are no longer being detected by my console. The error code I get is 0x8080002. Games and DVD's play fine. Have tried a hard reset, clearing persistent storage and turning off BD live but none of that worked. Is there anything else I can try ?
May 10, 2024
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January 12, 2024
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JI
Bluray discs not detected
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Try this:
Uninstall Blue-Ray App.
Go to Settings>Disc and Blu-ray Settings
Make sure there is a check at 24 hz.
Scroll down to persistent storage, clear it.
Go back to the home screen.
Make sure no disc is in disc drive
Power cycle console for 10 seconds
Power drain, and unplug everything
Wait for the light on PSU to disappear
Reconnect cables in this order: HDMI (both, if necessary), Kinect, Ethernet (if necessary), Power cord to console and directly to wall, (if possible.)
Restart console
Download Blu-Ray player app
Go to home screen, and test:
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JI
Unfortunately didn't work although some of my Blurays sometimes play. My son is going to take the discs that won't play to try on his mates Xbox one.
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Question Info
Last updated August 18, 2021 Views 52 Applies to: