can't login to family safety website - redirect loop then error.

I'm trying to login to family safety website to view logs and make some changes.  My live ID is working.  When I login to family safety I see it bounce between login.live.com and the family safety site rapidly and then I get an error.

Sign in
Something went wrong and we can't sign you in right now. Please try again later

I've tried from multie computers and browsers.  Same results.

Answer
Answer

Not sure if this is the magic fix, but I just updated some information on my profile (added my first and last name) and now I can magically sign into Family Safety. I too had been down since end of July.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated January 1, 2024 Views 1,741 Applies to: