If the drivers are not available for Windows 8, download for Windows 7 from your manufacturer’s websiteand install in Windows 7 compatibility mode:
a) Right-click on the driver and click on ‘properties’.
b) Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 7 operating system from the drop down.
c) Click on ‘Apply’ and click ‘OK’ and run the file to install it.
Please post back if you are still experiencing the issue. I will be glad to provide you with additional options available that you can utilize to get this issue resolved.
Method 3: Run SFC scan
Type Windows key +W
Command Prompt (Admin)
Type cmd
At the Command Prompt, type: sfc/scannow
This will check for any integrity violations. Restart your system
Please post back if you are still experiencing the issue. I will be glad to provide you with additional options available that you can utilize to get this issue resolved
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