trying to un-ininstall print driver error message: Failed to remove driver HP LaserJet 1020. The specified printer driver is currently in use. __Failed to remove package hplj1020.inf. Access is denied.

i have a new win 7 machine and having lots of trouble installing a HP laserjet printer.

when trying to delete the drivers under print server properties I get the follwong message:

"Failed to remove driver HP LaserJet 1020. The specified printer driver is currently in use.
Failed to remove package hplj1020.inf. Access is denied."

anyone know what is wrong? the prnter isn't even connected! Should not be in use. The probelm I was having was that stuff sent to the printer would seem to sit and take 15 ins to print out a test page.

How can I delete the drivers?

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Answer

Alan Morris PaperCut Software

Stop the print spooler service , then start the print spooler service. Now delete the print driver and package.

Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

Formerly with Windows print team

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Answer

BoatingDave

Issue Resolved. After much angst I found that by default the printer port was enabling bidirectional support. When I unchecked this option all worked fine. ( I tested it to see what would happen if I turned it back on again and viola! same problem...)

So for some reason the 1020 and win7 have a problem with bidirectional support on the port. With it off all works!

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trying to un-ininstall print driver error message: Failed to remove driver HP LaserJet 1020. The specified printer driver is currently in use. __Failed to remove package hplj1020.inf. Access is denied.

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trying to un-ininstall print driver error message: Failed to remove driver HP LaserJet 1020. The specified printer driver is currently in use. __Failed to remove package hplj1020.inf. Access is denied.

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Question Info

Replies (28)