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Todays Microsoft updates taking a really long time to download stuck at 78% KB3213986

Since I started the Windows update about 2 hours ago, to download today's January 2017 patch Tuesday updates to my computer, the progress has been stuck on KB3213986 at 78% for almost 2 hours now

Is it the same computer - not necessarily the same problem or install of Win10 - as in one or more of these previous threads of yours?...

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-10-updates-failed-to-install/55262678-ba27-4dca-8834-c6d39ccc1cc2 (08 Dec-16)

https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/unable-to-view-windows-10-update-history/5ba4acb9-dab6-4ebb-8fe2-da6089c03253 (11 Nov-16)

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/backing-up-my-current-windows-10-system-image-and/4ec78296-a68a-454f-8381-a0d7c3b0e0e6 (07 Nov-16)

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~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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I have been stuck at 47% for an hour any fix?

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This is the same pc but the issue had to do with viewing update history before. I had this issue on one of my familys pcs before when there was an issue with updates getting stuck during downlload last year.
Shawn Robinson

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HP2000 laptop, KB3213986 update stuck for hours, seemed then to install, but after a reboot it repeated the whole download, prepare and install procedure again. I did a chkdsk c: /r and after that it installed just fine.

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Answer-by-number:

1. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

2. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

3. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

4. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

5. What Version & OS Build of Windows 10 is currently installed?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.

6. Have you replaced the HDD on the computer-in-question?

7. Are you a registered Windows Insider and if so, has an Insider Preview build ever been installed?

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Answer-by-number:

1. Did the computer come with Win10 preinstalled, did you do a clean install of Win10, or did you upgrade a Win7 computer or a Win8.1 computer [<=PICK ONE!] to Win10?

2. Who manufactured the computer (e.g., Dell; HP; Acer; Lenovo; ASUS)?

3. Has a Norton application or a McAfee application EVER been installed on the computer since you bought it?

4. Have you ever run the Norton Removal Tool and/or the McAfee Consumer Products Removal Tool?

5. What Version & OS Build of Windows 10 is currently installed?

  • Press & hold the Windows Key and press the R key. In the RUN dialog, type WINVER and press the Enter key.

6. Have you replaced the HDD on the computer-in-question?

7. Are you a registered Windows Insider and if so, has an Insider Preview build ever been installed?

I posted this question back on this past Tuesday. Since then the updates have installed successfully so the issue has been resolved. It was probable because a lot of users where trying to update pcs at the same time as I was.
Shawn Robinson

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Okie-dokie...

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Last updated June 7, 2022 Views 3,539 Applies to: