Windows 10 File system errors

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you faced. I will certainly help you with this. . I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

1. Did you made any system changes prior to this issue?

Kindly follow the below given methods and check if issue is resolved.

Method 1:

This issue may occur due to some system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

• Press Windows key + X, select Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps: 

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

1. DISM.exe /Online /Cleanup-image /Scanhealth

2. DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Method 2:

If issue persist, I suggest you to create a new account by following the below given steps and check if everything works fine in new account:

• Press Windows key + X key and select Control Panel.
• Click on User accounts and Family Safety.
• Click on User Account and then click on Manage Accounts.
• Now click on Add a new user and follow the instructions.

Sign-out from the current User account and sign in to new User account and check.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.

Thanks for the superb suggestions!

In this case though, I think it may have been a nasty virus that may have taken over some of my desktop. I was able to make a Win 10 USB drive that allowed me to repair/reset to my installation date state. All seems well at the moment. I haven't noticed anything lost or missing so far, but will be doing some more testing soon.

Thanks, I will keep your suggestions in hand for future problems.

John

I have the same problem but cannot use the combination of pressing the Windows key and X together; meaning nothing happens when I do it.

When I put the mouse on the Windows icon, it goes into the blue revolving circle. 

I have the same issues with trying to open files on the desktop (file system error).

Do this mean I probably have a virus issue?  Dell wants to charge $180 for a 1-yr warranty to fix.