Hello David,
Thank you for posting your query in Microsoft Community.
We regret for the inconvenience caused to you. We will be glad to assist you with your issue.
You can try the below steps and check if it helps:
1. While in Windows, press the Win+R keys to open Run, type
regedit, and click/tap on OK to open Registry Editor.
2. If prompted by UAC, click/tap on
Yes.
3. In the left pane of Registry Editor, browse to the key location below.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStorV
4. In the right pane of the iaStorV key, double click/tap on the
Start DWORD to modify it. (see screenshot above)
5. Type 0 (zero) for AHCI, and click/tap on
OK.
6. In the left pane of Registry Editor, browse to the key location below.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStorAV\StartOverride
7. In the right pane of the StartOverride key, double click/tap on the
0 DWORD to modify it.
8. Type 0 (zero), and click/tap on
OK.
9. In the left pane of Registry Editor, browse to the key location below.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\storahci
10. In the right pane of the storahci key, double click/tap on the
Start DWORD to modify it. (see screenshot above)
11. Type 0 (zero) for AHCI, and click/tap on
OK.
12. In the left pane of Registry Editor, browse to the key location below to see if you have the
StartOverride here. If you don't, then go to step 15 below.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\storahci\StartOverride
13. If you do, then, in the right pane of the StartOverride key, double click/tap on the
0 DWORD to modify it.
14. Type 0 (zero), and click/tap on
OK.
15. When finished, close Registry Editor.
16. Boot the computer to your
BIOS or UEFI firmware settings.
17. In your BIOS or UEFI firmware settings, enable AHCI, and
save & exit to apply and restart the computer.
Note: These settings will vary per brand and model number of motherboard. Please read your motherboard manual for more specific details about how to change SATA settings for it.
18. When Windows starts, it'll automatically install AHCI drivers.
19. When finished, you'll need to click/tap on Restart Now to restart the computer one last time.
Check if it helps. For further assistance you can contact Samsung support.
Thank you.