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May 10, 2024
Windows 8.1 Top Forum Contributors:
Windows 8.1 update from windows 8 oem error code 0x80070005
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Hi Natzanya,
This could be an issue related to permission issues for that user account on which you are trying to install Windows 8.1.
Since you have already tried to uninstall Antivirus and performed other steps to fix the issue, I would suggest you to enable built-in administrator account and create a new account, then, install Windows 8.1 from the new account.
Follow the steps to enable the built in account:
Step 1:
Enable Built Admin account.
a) Press Windows and x
key together on your desktop screen.
b) Click on Command Prompt (admin).
c) Type: net user administrator /active: yes
Note: Please follow the same steps and type net user administrator /active: no to disable default admin account after the troubleshooting is done
Proceed to the next step.
Step 2:
Refer to the link to create a new user account:
Try installing Windows 8.1 update again.
Refer to the link to get the details while upgrading to Windows 8.1:
Update to Windows 8.1 from Windows 8
Hope the information helps. Let us know if you need further assistance with Windows related issues. We will be happy to help.
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12 people found this reply helpful
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12 people found this reply helpful
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Question Info
Last updated February 16, 2020 Views 2,605 Applies to: