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How to repair pst file in Outlook 2013

I have Windows 8 and Office 2013 with Outlook. Since upgrading I seem to be having a few problems syncing my calendars (some dates will sync and others will not. I sync to a Google calendar so it keeps my phone updated)  as well as sometimes my mail will not appear (it says "no items to show") unless I close and open Outlook. 

There used to be a "repair" command in Outlook, and searching for repair online it gives me several options of 3rd party add on programs. Microsoft says there is a "scanpst.exe file, but I can't find that in 2013. So how do I check and repair my pst file? It has been converted through a few Outlook updates and it is about 4 gig. I read that in older versions you should not go over 2 gig, but I have years of information so I can't see starting a new pst file and loosing everything. Suggestions??
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Answer

Hello,

 

Thank you for choosing Microsoft Community and providing us an opportunity to assist you. As I understand, you’re facing issues with Outlook 2013 and you’re unable to locate the scanpst.exe file to repair the Outlook PST file.

 

Even though Outlook can work with large PST files, it is always recommended to keep the PST size below 4 GB, so as to reduce the chances of data corruption. Using a new PST file does not mean that you’ll lose your old data. You can still keep the old PST file in Outlook and access the data in it, while Outlook uses the new PST file to send/receive the latest emails.

 

To repair the current PST file in Outlook 2013 using the Inbox Repair Tool (scanpst.exe), refer the article given below:

http://support.microsoft.com/kb/272227

Note: Close Outlook and take a backup of the PST file before you run the SCANPST tool.

 

Hope that helps. Let us know in case you need more information. Thank you.

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Last updated October 4, 2021 Views 70,431 Applies to: