We had an issue where a cloud only account had a proxy address for a mailbox we were migrating from our on prem exchange to Office 365. We removed the duplicate proxy address from the cloud only account and we able to successful migrate the on prem account
to Office 365. The issue now is that our dashboard is still showing the error report from this event. The report event lists that this event was detected over 2 weeks ago. How can we clear this error report from our DirSync status page? We've already resolved
the error and verified that the proxy address only exists on one object.
I have just heard from our related team and we recommend you safely ignore the error since the affected user has been migrated successfully and you've verified that the proxy address only exists on one object. Just feel free to let us know if there is any side
effect of this error in the future. Thanks for your time and cooperation.
Regards,
Sam
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