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May 10, 2024
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May 10, 2024
Windows 7 Forum Top Contributors:
Bill Smithers - LemP ✅
Remove the TrojanDownloader:Win32/Adload.DA virus from your PC
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It could be a fake virus alert. You have indicated that you ran several virus scans and your system has come up clean. Read this.
http://www.microsoft.com/security/pc-security/antivirus-rogue.aspx
and this.
http://www.sevenforums.com/system-security/163408-action-center-virus.html
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Hi Balaji,
You are giving conflicting statements on this issue. You previously stated that you were not experiencing any malware symptoms but you are now saying you have experienced crashes that have been flagged by action center as being caused by this phantom malware.
If the scans are coming up clean, i would suspect that these are erroneous alerts and sometimes the solution might be to unregister the file WMIUTILS.DLL, and after rebooting, re-register the file and reboot again and check to see if these alerts stop popping up.
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Have tried unregistering and re-registering, WMIUTILS.dll as I suggested?
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Hi Balaji,
Please boot the computer in safe mode with networking and perform an online virus scan.
Refer to the link:
http://windows.microsoft.com/en-in/windows7/advanced-startup-options-including-safe-mode
Download and run the latest Microsoft Safety Scanner on your computer and check if it helps
http://www.microsoft.com/security/scanner/en-us/default.aspx
Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
For any Windows related issues please feel free to contact us and we will be glad to help.
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Hi Balaji,
Please boot the computer in safe mode with networking and perform an online virus scan.
Refer to the link:
http://windows.microsoft.com/en-in/windows7/advanced-startup-options-including-safe-mode
Download and run the latest Microsoft Safety Scanner on your computer and check if it helps
http://www.microsoft.com/security/scanner/en-us/default.aspx
Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
For any Windows related issues please feel free to contact us and we will be glad to help.
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Hi Balaji,
As you are saying that you are not facing any issues apart from the virus alert from Norton, I would suggest you to check once with Norton support for any known issues:
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Question Info
Last updated July 10, 2021 Views 34 Applies to: