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May 10, 2024
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Bill Smithers - LemP ✅
May 10, 2024
Windows 7 Forum Top Contributors:
Bill Smithers - LemP ✅
Blue Screen Local Id - 1033 , BCCode - d1
After Installing Quick Heal Total Security 2013 my Friend Compaq Presario CQ40 Laptop restart and from then his laptop not working
every time system getting a blue screen
when i start the laptop in safe mode it showing this below mentioned message
/////////////////////////////////////////////////////////////////
Problem Event Name: BlueScreen
OS Version : 6.1.7600.2.0.0.256.1
Local ID: 1033
BCCode : d1
BCP1: 00000004
BCP2: 00000002
BCP3: 00000000
BCP4:8B04FB02
OS Version:6_1_7600
Service Pack:0_0
Product:256_1
//////////////////////////////////////////////////////
i restore my friend laptop to Previous restore point (before installing Quick Heal antivirus) then laptop working
but when i install Quick Heal antivirus again then problem start again
please help me to resolve this problem
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If you are comfortable and feel that your issue has been solved, I recommend marking my post that assisted you as answered so this thread no longer shows up as requiring an answer.
Regards,
Patrick
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I've done some research on it, it always helps to learn more. It appears to be a decent antivirus, so if it works for you, you can use it if you like. If not, as I mentioned above, Microsoft Security Essentials is a great alternative.
Make sure you also as I mentioned update to Service Pack 1 if you have not already.
Regards,
Patrick
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Question Info
Last updated May 27, 2021 Views 861 Applies to: