May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
Unreadable discs
Report abuse
Thank you.
Reported content has been submitted
It might be your laser, and you might need to get your xbox repaired. But first, take out any games in your xbox. Then turn your xbox on the side that it wasn't on before. (Sideways, or standing up). Then put a disc in and see if it works.
I had the same problem but my xbox would be standing up, and after laying it down, it can read discs fine.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Try installing the games to your hard drive, and make sure your games don't have any major scratches etc. It could be a problem with your Xbox. If you think it's a problem with the console then you should contact Xbox support. Also make sure that you DO NOT move your Xbox from the standing position to a side position vice versa while the game is in the tray, it will scratch the game
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi JigNastytheD! I am sorry to hear that your disk drive isnt reading the disks. Try the step in this link here:
support.xbox.com/.../disc-drive-solution
It covers a range of issues. Let me know if this helps.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
My xbox 360 s has just stopped recognising disks but only since I updated with the latest system update today. It worked fine before I updated. Why has the update broken it? I have tried 3 or 4 games and none of them read, the disks are perfect with no scratches and all worked fine before the update. Help!!
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi,
I think it is just coincidence re the update. If an update has caused disc drives to stop working people would be going crazy on the forums etc. and you are the first to suggest any link.
Again the following link may help:
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
MIne reads CDs with no trouble but has trouble reading games. If I open and close the tray a few times it eventually reads the game. I'm talking brand new games too.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated August 18, 2021 Views 8 Applies to: