Ask a new question

Cannot buy a game from Marketplace

Trying to buy Crackdown 2 but whenever I go and choose my card as a payment option I get an error

 

Theres a problem with Xbox LIVE Marketplace. Please try again later

 

Status code: 8C01003

Can you please confirm this error code. Error codes on the console are generally 8-digits long.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

It's 8C010003. I'm getting it too. Clearing the cache to the console and marketplace doesn't help.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I'm getting the same thing.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Im getting the same thing too

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

This is so frustrating.... i cant believe this is happening on a damn xbox service... better not last long, spend hours trying to add credit card all to fail for no reason, even on microsoft billing and now i try paypal and i get this... wtf microsoft

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Is everyone trying to purchase the same game, or different content? Have you tried multiple payment methods, and still get this same error? If so, please contact phone support as this is most likely an account and/or billing issue and they would need to help you with it from there.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

happening to me now

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

It's happening to me too, both on the 360 and the website.  When I looked at the billing website, I had a bunch of application fees for $3.64 that were credited back.  I wonder if these quasi transactions (they aren't mine, must be an internal Microsoft thing) are seen by the service as too many transactions in too short of a time and that it prevents you from purchasing?  I also can't change purchasing options (I only have two) or add points.  I am now relegated to purchasing points on Amazon and adding them in.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated January 18, 2024 Views 38 Applies to: