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"The drive where Windows is installed is locked.Unlock the drive and try again."

What to do when you get the following message on "the most stable", Windows 8, operating system?
"The drive where Windows is installed is locked. Unlock the drive and try again."

I got that message after the following:
I wanted to open a PDF file from my customer on OUTLOOK - a regular, every-hour procedure - and my computer froze. Nothing worked; therefore, only manually disconnecting my computer from the power source, I was able to shut it down.
After I restarted, I could not get passed the login screen - my computer used to enter the "blue background color and nothing else" mode. 
I decided to use USB Flash drive to repair Win8 but it failed. I wanted to refresh my Windows 8, but I got that message:
"The drive where Windows is installed is locked. Unlock the drive and try again."

Just 4 days ago, I did a "clean install" of Windows 8 OS.

What should I do besides another "clean install" of Windows 8?
Answer
Answer

2 SSD drives one SATA HDD

win 8.1 on SSD #1

this is what I did:

  1. shutdown
  2. unhooked HDD
  3. restarted
  4. yay !!
  5. reconnected HDD
  6. restarted
  7. yay !!

cheers

Thank you.  Of all the proposed solutions this is the only one I tried and it worked perfectly.  My computer is back up and running.  Thank you so much!

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I clean installed windows 8 on a second HD and then the original came up as an option.  the key is to disconnect the first hd with the good install on it. and then go into the bios and adjust your boot sequence.  

At least this worked for me.  As soon as this works you must defeat any options for fast start as that is likely where the trouble is.  This is outrageous as it is happening to customers across the world but yet the company is trying to pass it off as a virus.  I was told I would have to buy a second license to get the install to stabilize.  It is BS.

Good Luck 

KC O'Dunn

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Last updated February 24, 2024 Views 380,859 Applies to: