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free upgrade error code 0xa0000400

i purchased a 2nd hand computer and tried to do the free upgrade and got error 0xa0000400 - does this mean i cant upgrade? it has windows 7 embedded?

Windows 7 is not a qualifying edition for the upgrade.

Which edition of Windows 10 will be installed?

When you upgrade, you’ll stay on like-to-like editions of Windows. For example, Windows 7 Home Premium will upgrade to Windows 10 Home.

Windows 72
From Edition To Edition
Windows 7 Starter Windows 10 Home
Windows 7 Home Basic
Windows 7 Home Premium
Windows 7 Professional Windows 10 Pro
Windows 7 Ultimate

Windows 83
From Edition To Edition
Windows Phone 8.15 Windows 10 Mobile
Windows 8.14 Windows 10 Home
Windows 8.1 Pro Windows 10 Pro
Windows 8.1 Pro for Students

“N” and “KN” editions follow the upgrade path of the parent edition (e.g., Windows 7 Professional N upgrades to Windows 10 Pro N).

Some editions are excluded: Windows 7 Enterprise, Windows 8/8.1 Enterprise, and Windows RT/RT 8.1. Active Software Assurance customers in volume licensing have the benefit to upgrade to Windows 10 enterprise offerings outside of this offer.

The free upgrade does not have the option to switch architectures, so the architecture will remain the same. If you want to switch architectures, you will have to download the Window 10 .ISO file in the appropriate architecture (32 or 64 bit) and do a custom install.

How to: Switch from 32 bit versions of Windows to Windows 10 64 bit

Resources:

What are the editions of Windows 10 available?

http://www.microsoft.com/en-us/windows/windows-10-faq

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Andre
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Here is a more appropriate response:

The following devices cannot be upgraded directly to Windows 10. You must wipe the devices and then reload Windows 10 Enterprise.

  • Windows Embedded 8.1 Industry Enterprise
  • Windows Embedded 8.1 Industry Pro
  • Windows Embedded 8 Industry Enterprise
  • Windows Embedded 8 Industry Pro
  • Windows Embedded POSReady 7
  • Windows Embedded 8 Standard
  • Windows Embedded Standard 7
  • Windows Embedded Standard 7 Service Pack 1
  • Windows XP Embedded

https://msdn.microsoft.com/en-us/windows/hardware/commercialize/service/mobile/upgrade-windows-embedded-devices-to-windows-10

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I know I am late to reply to this but I would really appreciate help with this. I have Windows 8.1 Embedded Industry Pro, I reserved my update prior to July 29th but have recieved no update notification since then. I have tried the Upgrade assistant but also got the error '0xa0000400' what steps do I take now to get my free upgrade which I have reserved?


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Hi,

Be informed that the free upgrade to Windows 10 has ended last July 29th.

Click on this link for Frequently Asked Questions about Upgrading to Windows 10.

I hope this answered your query.

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Last updated February 2, 2024 Views 11,959 Applies to: