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Outlook 365 keeps asking for username and password

Outlook 365 continually asks me to enter my user name and password for my icloud  (imap/smtp) email account .  Like every minute.  It is driving me mad.   
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Answer

Hi DeltaMouse,

Thanks for your post. I suggest that clean the caches in the credential manager up as the following steps show to see how it goes.

 

1. Close your Outlook.

2. Type the words credential manager in the the search box in your computer to open the Credential Manager.

3. Under the Generic Credentials, delete the entries which contain Outlook in its name, you can even delete all the entries if you like.

4. Then close the Credential Manager and restart your Outlook. It will ask for the credential of your account, just type the password in and check the option Remember the Password in the sign in page.

 

 

If the issue persists, please refer the article blow and try the method to see how it goes.

 

https://support.microsoft.com/en-sg/help/3126599/outlook-prompts-for-password-when-modern-authentication-is-enabled

 

Best regards,

Coldwell

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Last updated December 26, 2023 Views 1,786 Applies to: