My Cloud gaming wait time is over 90 min, I paid for game pass for this to be convenient, not to just wait through loading screens

Hi Nathan G, my name is Courtney and I would be happy to help. I'm sorry to hear that you are having this problem but don't worry, you are not the only one who has gone through this, the same thing happens to me too and this is due to an overload on the servers so it is a problem that affects us all. From what I've read and researched, Microsoft is already aware of this issue, so let's wait for an official statement from them. Please note that this is a Microsoft public forum where we are gamers like you helping other users with basic problems, this means we are not Microsoft employees. I hope you understand, I wish you a Merry Christmas. Best regards, Courtney.

I'm sorry for the way I sounded, I was just overly irritated at the situation. Thank you Courtney.

I understand you perfectly Nathan G, I know how frustrating it can be to wait so long to play. Let's hope this is resolved as soon as possible. Proof that other people are having this problem: https://answers.microsoft.com/thread/6e7bf503-e9ed-4a2b-8987-3000ca2f543b I hope you understand, if you have any other questions let me know. I will be attentive to continue helping you! Best regards, Courtney.

With the amount of money you make off all of the monthly subscriptions, that awful excuse of high traffic is unacceptable. Microsoft is one of the highest grossing companies in the world. You can spend millions on millions for I.P. and studio acquisition but can't bolster your piss poor servers? Still no excuse for the service that worked perfectly fine back in the day to have wait times of over an hour now. Laziness and corporate greed is what has you selling Ultimate at a higher price FOR a cloud feature that works slower and slower the MORE people pay you. You're using the same excuse as your mods did on a now locked post made back in September and closed in November.

Then you haven't been paying attention then

Cloud is a loss leader for ms also.if you didnt know in october xbox got a huge influx or cloud users with launch of starfield and geforce now and steam.deck users being able to use xcloud and they recently added 9 other services for free as part of the EU deal

Cloud is a loss leader and considered a perk.not.a main feature even sony didn't believe it was a competitor

The reason for the "losses" Is because they're too cheap to pay for decent servers and the people who actually paid for cloud are unsubbing because its a pile of trash. Imagine forcing people to upgrade to ultimate to be able to play PC games on the cloud then not delivering the service paid for. Stop licking **** they aren't going to mod you.