It is VERY confusing. Every day since this game launched, a pop up on the title screen would tell me to sign-up and link your XBL gamertag to your Square Enix profile. So i finally did last night and had so much
trouble.
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So, I typed in my email address associated with my XBL tag on the menu screen of the game. Then i opened my email and clicked on the link from Square. Then on the website it tells me
"i don't have a Square Enix account, please fill out this info..". I did.
Then it tells me something along the lines of "there's no XBL account by that name...". I then went back on the xbox and re-typed my address to request another link. Tried it again. Same result. Four times and
finally was able to link it.
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Next i went to register my game with them, and this is where i think i found the root of the problem. I'm on the "Register Your Game" page on the Square website. It says that the code is found either on the back
of the game manual or the Square Enix Membership leaflet found in your game case. So i use the little leaflet, as there's no code on that joke of a tri-fold manual that they give you. Then it asks to type in the "6-letter+3-digit, 6-letter+3-digit"
code, or the "8-letter+4-digit" code.
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I look at the leaflet and go what the heck?! The code is a four-set of four characters code. So i logged out to tried again. Then it came to my attention as i looked at the code on my paper compared to the code
they wanted me to type in... then looked at the URL... I was on Square Enix Europe! So i logged back out, went to Square North America, tried to log in, and it says "username doesn't exist". Cursing under my breath to myself, i created a new Square
profile this time on the NorthAmerica site. And what baffled me, when i typed in my same username i had created on the Square European, it says that the username was available! Meaning that the username i was currently using for their database, albeit their
European site, seemed to be non-existant. So after i created a new profile it said "congratulations on the creation of your new account. A verification will be sent to the email u provided within 24 hours." So i couldn't even log in til i received
that email.
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So this morning i got the email, verified it, and am good to go. I registered the game with now problem, too. But for some odd reason you can't link your Square profile to your XBL tag. If you try it always goes
back to Square EU and causes problems again. So i said forget it, who cares. At least the game is registered. But another weird thing is, when i look at my registered games page, it lists my Tomb Raider game as a PS3 title! Whatever! I'm over it!
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hope that helps, and sorry for the long post!