I've just bought XBOX GOLD on the PC and when i want to play online on xbox it keeps coming up :Join Xbox live: :S i have turned the xbox off and also signed in and out... what am i doing wrong or do i need to activate it or something on my Xbox?? Confused never had this problem before.
May 10, 2024
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January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
MP
Just bought Xbox live on the PC but on xbox wont allow me to go on.
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There's a delay when you purchased gold on the website vs. on the console. You can speed up the process by either testing your connection or recovering your account.
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AN
As a precaution, if you submitted payment with a credit card there will be a forced automatic renewal option. Although some sources say you can remove this online - that feature is broken and the only current way to remove this is by calling their support at: Toll free: (800) 4MY-XBOX or (800) 469-9269
If you opt not to cancel the auto-renew, by the time you see the charge on your bank account it may be too late to request a refund. (For myself it wasn't charged until 30 days after the 'billing date')
If you do opt to call them to cancel the auto-renew be sure to have the information listed from this page handy: support.xbox.com/.../call-us.aspx
Hope everything works out!
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Last updated August 18, 2021 Views 4 Applies to: