Help, Add family member missing from Settings, Family.

Just upgraded to a family Gold account but when I try to add a family member the " Add Family Member" icon does not appear in the Family Settings screen.  Any ideas please.

Hi, on your console go to settings/system/network settings, select your network connection and you will see the option to test xbox live connection, run the test and this will update your account on the console. The option to add members should then become available.

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Excellent,  thanks very much. Problem solved. :-)

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You're welcome.

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Last updated August 18, 2021 Views 40 Applies to: