My console and gamertag were banned around the time when Halo 4 came out. A friend of mine had the real game early and I got banned for it even though it was not a burned disc or a mod chip in my xbox. Anyways the main reason I am on here is if my gamertag is banned for life and cant go online then why was I charged for another year of Xbox Live for $59.99. How can you be charged for something that you cant use? It is not the gamertag that I am signed in with. The gamertag is AngelofDEATH121. It took me months to even consider coming back to xbox and I am now getting screwed again. I want it cancelled and refunded
May 10, 2024
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January 12, 2024
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FB
Gamertag was banned and was still charged for a year of Xbox Live
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VI
Suggest you contact a Billing Agent for an explanation as NONE of us here have that level of access. You can choose Option 1 after finding your country's support line: See
http://tinyurl.com/XBLnumbers ...
but a faster way to speak to an Agent is to go to
http://xbox.com - sign in there if you can - then go to
http://support.xbox.com/contact-us?xr=footnav#0:2:5
Click on
Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.
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FB
I did the chat thing and they told me to come here.
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VI
Speak to an agent, like, over the phone.
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Last updated August 18, 2021 Views 50 Applies to: