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Family Pack Special

When I renewed in January I clicked a link that was family link that came with 800 microsft points, but after a long drawn out process Kevin finally shed a light on me getting derailed by some crazywhat I can only say was a glitch. For you see that offer was valid in november and march only so January no points.... why could not the other two reps I called let me know that? instead I kept on the mission of getting the one thing that sold me the points. The points is what sold me! either way... still a happy xbox live customer but may I recomend if you make it a deal keep it a deal! and maybe not use the same icons that say 800 points to bring you to a differnt package!

svc request number

1156721272thx again to Kevin, for ending this long pursuit.

check billing.microsoft.com to see if the points were deposited

also if you can check the contact email connected to your windows live id

(this is important to keep uptodate)

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The only Family Pack promo at this time was for 12M+2M, and it looks like you didn't take part in this. When there is a promo on the dashboard, you have to sign up through the tile, not through the normal renew screen. I apologize, but at this time it doesn't look like you qualified for this promo.

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Last updated August 18, 2021 Views 4 Applies to: