A number of users have reported display anomalies following the April update to Windows 10. Only one user has so far posted a screenshot illustrating the phenomenon, and it's reproduced here:
Microsoft is not concerned about problems with unsupported software, so we're on our own here. With a concerted effort, we should be able to crack this, but it means we need some data to act on. I hope you'll be willing to help out.
One user has reported that rolling back his graphics driver to an older version solved the problem, so it seems that the phenomenon is a result of an unfortunate driver update.
To troubleshoot the problem, then, with a view to finding a solution, would affected users please reply here with the information requested. In the post below this one on page 1 of this thread, there is a data-entry table. Please click the
Reply button below the table, and then select Reply with quote
so that you have the table already in your post. Click in each User's data
cell and enter your information. Add any supplementary information you think may be relevant and then
Submit. Good luck!
EDIT a few days later
Many thanks to those who posted details of their environment. I think we have enough data now to establish that only users with older Intel integrated graphics and using Intel driver 8.15.10.2697 are affected. One user reports that using an older version of this driver worked, while another reports that it didn't. There is a generic driver available on the Intel website, but we've yet to hear whether anyone has tried it out. If Windows Live Mail behaves with this driver installed, well and good, but there may be a price to pay in terms of performance degradation in other applications - Photoshop, for example, or PowerPoint. Gaming won't be as much fun, I suspect, and non-native screen resolution may not be available.
Here are the collated results of the data collection: https://1drv.ms/x/s!Aofky0_NNFsnlY0rG9fiG5ZO-6adiQ
Here is the graphics driver spotted by SkBowman: https://www.intel.co.uk/content/www/uk/en/support/articles/000005629/graphics-drivers.html
