Audio driver issue for SoundMAX Integrated Digital HD audio device on HP Probook 4510s"

Original Title: i need a driver for SoundMAX Integrated Digital HD Audio for window 8 ( for hp probook 4510s)?

when I installed window 8 driver was working properly but it stopped working so i need a driver for SoundMAX Integrated Digital HD Audio for window 8 ( for hp probook 4510s)

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Answer

A. User

Hi Arjun,

Welcome to Microsoft Community and we are glad to assist you on this issue.

As per the query description, it seems you want to get the audio driver for SoundMAX Integrated Digital HD audio device on HP Probook 4510s as it stopped working.

I would like to gather few information on this issue to help you better way:

1) Do you receive any error message when the audio device stopped working? If yes, what is the exact error message that you get?
2) What is the driver device notification for the audio driver under Device Manager? Do you see any notification showing an exclamation or a question mark for the driver?

This issue usually occurs when the audio driver requires to be updated on the computer.

You can follow the steps to check for the status:

a) Press Windows and r key together to open the run box.
b) Type the following command and press Enter on the keyboard.
“devmgmt.msc”
c) Locate the Sound, video and game controller device driver and expand the driver icon.
d) Right click on the driver icon and click on Properties.
e) Check of the information under device status of the driver.

Let’s run the hardware and device troubleshooter and check if it helps and shows any results.

You can follow the methods:

Method 1:

Hardware and Device Troubleshooter

Please follow the section “Run the Hardware and Devices Troubleshooter”.

Please refer to the link below:

http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

Method 2:

I would suggest you to update the audio driver and check if it resolves this issue.

You can refer to the manufacturer website to download and install the latest audio driver for Windows 8. If there is no driver available, you can download and install the latest available driver in Windows compatibility mode.

As if now, it seems there are no audio driver available for Windows 8 for HP Probook 4510s at HP website.

You can refer to the link to download Windows 7 driver and then install them in Windows compatibility mode:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3934829&prodTypeId=321957&prodSeriesId=3934828&swLang=13&taskId=135&swEnvOID=1093

You can follow the steps to do so:

Step 1:

Uninstall the Audio driver that is currently installed. Follow the steps:

Note: Please make sure that you have downloaded the driver from the manufacturer website before uninstalling the current version.

a) Press Windows and x key together and select Device Manager.
b) Locate the Sound, video and game controller and expand it.
c) Right click on the audio driver icon and Select Uninstall.
d) Follow the onscreen instructions to uninstall the audio driver.

Step 2:

Please follow the steps to install the latest driver that you have downloaded in compatibility mode:

Refer to the section “Apply a compatibility mode”.

http://windows.microsoft.com/en-IN/windows-8/get-apps-devices-working

You can refer to the link additional reference:

http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio-e-g-Windows-8/HP-ProBook-4510s-audio-not-working-on-Windows-8/td-p/2297715

Hope it helps.

Please reply us with the status of this issue.

Feel free to let us know if you have any other hardware and drivers related issue and we would be more than happy to help you.

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Audio driver issue for SoundMAX Integrated Digital HD audio device on HP Probook 4510s"

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Audio driver issue for SoundMAX Integrated Digital HD audio device on HP Probook 4510s"

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