This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate

I get this error when I try to download the Microsoft Media Feature Pack for my Windows 7 N.

 

When I run the Microsoft Genuine Advantage Diag Tool I get:

 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V6FF3-8CYHC-F6W6R
Windows Product Key Hash: RDy2+rOvx/MNnkt2/3DpvIhJK+M=
Windows Product ID: 00432-076-9116013-86508
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.028
ID: {D6128C9F-3963-4F38-B8B5-DAA8216FA555}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate N
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D6128C9F-3963-4F38-B8B5-DAA8216FA555}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.028</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-F6W6R</PKey><PID>00432-076-9116013-86508</PID><PIDType>5</PIDType><SID>S-1-5-21-4245564716-989467392-3842989403</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KZ852AAR-ABA a6560t</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.32   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081023000000.000000+000</Date></BIOS><HWID>76FC3007018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, UltimateN edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: dca01e19-01f5-4ce1-98b1-35fb7a323806
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00432-00172-076-911601-00-1033-7600.0000-2452012
Installation ID: 000536685594380170684166686172458034768882913092742682
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: F6W6R
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 10/20/2012 9:26:27 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:20:2012 21:20
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAAABAAIAAQABAAAAAQABAAEAln2ksi5+JIfOcD5V4mwIyqAbTFg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   HPQOEM  SLIC-CPC
  FACP   HPQOEM  SLIC-CPC
  HPET   HPQOEM  SLIC-CPC
  MCFG   HPQOEM  SLIC-CPC
  OEMB   HPQOEM  SLIC-CPC
  GSCI   HPQOEM  SLIC-CPC
  SLIC   HPQOEM  SLIC-CPC
  SSDT   HPQOEM  SLIC-CPC


 

 

Question Info


Last updated May 27, 2019 Views 6 Applies to: