Hi,
Thank you for writing to Microsoft Community Forums.
I understand that you are facing issues while playing Counter Strike Global Offensive after performing updates on your PC.
I appreciate your efforts in trying to fix the issue by performing certain troubleshooting steps.
I would suggest you to follow the steps mentioned below and see if that helps.
Method 1:
Try booting the PC into Safe Mode with Networking and see if you are able to play the game. Safe Mode with Networking adds the
network drivers and services you'll need to access the Internet and other computers on your network. Refer the article
Start your PC in safe mode in Windows 10
If you are able to play the game in Safe Mode with Networking, perform Clean Boot being in Safe Mode environment and see if you
are able to play the game. Refer the article How
to perform a clean boot in Windows.
Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program
is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.
If the game runs fine then refer the section
How to determine what is causing the problem after you do a clean boot from the article to determine the exact issue.
Note:
Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.
Method 2:
Delete the Appcache folder from the Steam Root and see if the issue persists.
-
Close
Steam app completely and open File Explorer by pressing
Windows + E key together.
-
Now click on
This PC on the left hand pane.
-
Now open the
drive on which Windows is installed.
-
Double-click on
Program Files or Program
Files (x86) folder and search for Steam folder.
-
Right click on the
Appcache folder and click on Delete.
-
Restart
Steam.
Regards,
Prakhar Khare
Microsoft Community – Moderator