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Emails being marked as spam by outlook.com

I have a new domain set up with Google Apps for Work.  I am sending emails from "me@[domainname].com" to my outlook.com email box.

They are legitimate emails.  One is a sample of a letter I'm going to send to job recruiters.  One is a sample of a cover letter in the body and my resume as a PDF.  Both going to the spam filter.

I have tried sending to other outlook.com emails as well, and most of the time it's marked as spam.

My domain uses SPF and DKIM, and I'm sure it's correct.  I'd be willing to provide any part of the header necessary.

I am using my outlook.com email as a test bed to make sure my emails from "me@[domainname].com" are not getting marked as spam to all the people I send them too.  And I assume if outlook.com is marking them as spam, lots of other recipients of mine will have them marked as spam.

Answer
Answer

Hi ,

Thank you for posting your query on Microsoft Community.

It's possible that IP address of the email account that you are using to send emails to Microsoft account is on our blacklist,this means that your message is intentionally blocked because the receiving system thinks that the mail server you're using is a source of spam. Contact the support team of recipient's e-mail provider and request to have your account or domain unblocked. For that you need to get in touch with your domain administrator and tell them to contact our Hotmail Sender Support Team. If you are the domain administrator, you just have to fill out the E-form below and provide complete details of the issue.

Fill-out this E-form

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

Thanks!

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Question Info

Last updated April 5, 2024 Views 9,721 Applies to: