I keep recieving this error code anytime I try to download something. I know it has something to do with connectivity but I cant seem to correct the issue. I tested my connectio.and it says everything is right (no errors or limited connectivity notices). I even switched to using a wired connection from a wireless. I reset the connection to factory default and have turned my xbox off and on. It doez it no matter who is signed in too. When I first got live it only did this on occasion and its just.gotten worse. Please help!
May 10, 2024
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January 12, 2024
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AL
Error Code D0000221
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Hey there River! Just to continue testing the issue a bit, can you confirm that you have tried a wired connection directly to the modem? If not, try connecting the console with an ethernet cable to the modem. Also, can you try removing your current storage device and using a different one, either a Hard Drive or USB. Let us know how those two tests go, thanks!
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LJ
I'm having the same problem... I've tried connecting directly to my modem; cleared cache, set-up new live account; purchased new xbox, etc.
xbox support says it's my ISP. my ISP says it's xbox. this is quite frustrating!
I now have to download updates via xbox.com and transfer them to my console with usb drive. and I am unable to download map packs (or any content from xbox live) that I've purchased.
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MK
Hey Likuid Jake! Can I have you create your own thread for help with this issue, that way we can help you each through troubleshooting to find your resolution! If you could review our start here sticky for connectivity issues (forums.xbox.com/.../155724.aspx) and post in that new thread with the information requested in bold so we can get right into troubleshooting. :)
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Question Info
Last updated September 23, 2023 Views 179 Applies to: