Cant change payment option...!!

There is my problem.2 years ago my ex-boyfriend buy a xbox live family membership for both of us and he put his account as the premium member... Now that we are not together and dont speak to eachother anymore i cannot put my credit card or buy something cause they ask me for his adress and password.. Im just soo sick of having for only option buying prepaid code cause everything else dont work... Im an 26 year old and cannot buy my thing myself i just dont want to be associate with his account anymore... Please someone help me...!

Promote your account out of the Family Pack. Here's the information on how to promote yourself out: support.xbox.com/.../managing-family-members

The information should be down near the bottom of the page.

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Last updated August 18, 2021 Views 9 Applies to: