When I try to reset my Windows 8.1 Pro with Media Center, an error message says "Insert media. Some files are missing. Your windows installation or recovery media will provide these files." I created recovery media and tried it again, and a new error message says "The media inserted is not valid." It's the same when I try to do a refresh instead of a reset, all via the Update and Recovery menu.
I created recovery media on a flash drive via control panel/recovery/create a recovery drive. The computer will boot from the recovery drive, but when I try to perform a reset there I also get the message "The media inserted is not valid."
I don't have installation media for Windows 8.1 or Windows 8. I downloaded Windows 8 about 11 months ago from the Microsoft Store, upgrading from Windows 7, and I have a valid product key. I upgraded to Windows 8.1 a few months ago via the Windows Store.
I want to remove everything and reinstall Windows, restoring the factory settings. Any guidance?