Xbox Freezing on Certain Menus.

I've had my Xbox Slim since christmas and yesterday evening I have started to have problems with it.

I started up L.A. Noire and I bought up the guide menu to see who was online. I navigated to the friends list and when I had finished looking, I pressed the guide button to go back into the game but my Xbox froze on the friends list. I wait a good 5 minutes before manually turning the Xbox off and back on. 

An hour through playing L.A. Noire, I received a messaged from a friend. I opened this message and and read the contents but as I pressed the guide button to go back into the game, it froze again.

This seems to be a recurring issue that has stopped me from communing with anyone on my Xbox as well making me restart my Xbox a lot over the past two days.

What course of action should I take to fix this?

Any suggestions welcome. If you require more details, then I shall do my best to fill them in.

 

-Ben

You could try clearing your consoles cache and see if that helps.

Go to memory> highlight the HDD> press Y> Yes.

This will clear all updates from your console so you will need to re download them the first time you play a title after clearing.

If this has not helped then hopefully other users will have more helpful suggestions for you to try.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello GreyPilgrim,

Thank you for a fast response.

Unfortunately this doesn't solve the issue that I am having. I went through my memory device and deleted corrupted files and cleared the cache but neither of them fixed this. :(

-Ben

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Sorry that it did not help you, I will have a look around to see if I can find anymore info that may be of use to you.
But fingers crossed in the meantime someone else might respond.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

http://forums.xbox.com/xbox_forums/xbox_support/f/7/t/44.aspx

Check this thread Ben, there is a post by 'Meanmachine47', at the bottom of his post is a link to some troubleshooting steps for freezing issues.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated August 18, 2021 Views 5 Applies to: