Transferring Gold Membership

I purchased a new 3 month gold membership and my brother put it on an old gamer tag - how can I transfer to the right gamer tag?

you cant, nothing can be transferred from one account to another but from what I heard or read if it is less than 30 days you can call up support and cancel it and they will give you a token i think in a email (the one that is associated with your game tag/Live account) and you can just apply it to the other account but do not quote me 100% on that, all I can say is try contacting support, good luck!

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Phoning Xbox Support will be your best bet. See if they can help.

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im trying to do the same thingand want my old gamertag to be gold

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You can only use them on the account you purchased or redeemed the code.

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Cards that have already been redeemed cannot be transferred, nor can any points balance on an account.

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Within 30 days, support should be able to do something about it for subscriptions only.

Falls under the same "our official policy is no refunds... but ni practice, there are a few exceptions."

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Last updated August 18, 2021 Views 9 Applies to: