Why do i get the status code 80169D94 when i try to enter a prepaid card? My account wasnt suspended or banned. gamer tag "ubeenbeatdownn".
May 10, 2024
Xbox Forum Top Contributors:
SwordofWhedon - Smwutches - StuartATrueRed - [EX] - KindGryphon ✅
April 9, 2024
Contribute to the Xbox forum!
Click here to learn more 💡
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
status code 80169D94
Report abuse
Thank you.
Reported content has been submitted
Google'd, and found on GameFAQs:
Based on information found at various places on the Internet, this error appears to be a fraud protection measure.
First check to make sure all of the contact information you provided to Microsoft is correct. You can do that at the following URL:
live.xbox.com/.../ContactInformation.aspx
It is likely that even after you verify your information, you will still have to call Xbox Support again before your account's purchasing functions can be reactivated. If you did fill out one of your contact information fields incorrectly, fix it and try explaining your situation to an Xbox Support agent. Hopefully one of them will be able to help you this time.
© SnowPhoenix9999
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Are you entering it on the console or on Xbox.com? Have you tried both yet? If not, go ahead and do so now.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
I'm getting the same thing too, status code 80169D94. My xbox live status has a service alert on it too which i don't really get at all why i have a service alert on my account. I can't add any Microsoft Points to my account or redeemed any at all.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
The status update (support.xbox.com/xbox-live-status) suggests that many users may be experiencing these types of issues right now, but the proper teams are aware of the issue and working to fix it. Sorry for the frustration!
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
ok, my too, gamertag zatorax
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
hey there zatorax! Can you clarify your issue, in a new thread so that we can best help? Thanks! :)
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated August 18, 2021 Views 4 Applies to: