Ask a new question

I can't download M rated demos

I couldn't figure out how to log into my main account 'BRBgonetopee' on this website, so I'm just using this one.

 

Title says my problem

I am older than 17, so even if I entered my real age into the console when I bought it, there should be no problem.

My family settings are all on "Allow all"

 

From what I see, the family settings are just for playing full games, and I don't see a section about demos.

Am I missing anything? Some help would be appreciated.

If your under 18 then you can't download M rated demos no matter what the settings are.  If you're over 18, you need to promote your account to an adult account.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

How can I do this since I am having the same issue?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

This link will take you to a Microsoft Support page that will walk you through the steps to promote a child account to an adult account:

support.microsoft.com/.../945418

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated August 18, 2021 Views 13 Applies to: