Games for Windows® Marketplace - "Connection Error"

Games for Windows® Marketplace

Instant error with "Connection Error"

2013-02-08T16:45:28    Info       Startup              Starting up.
2013-02-08T16:45:28    Info       Startup              64-bit Microsoft Windows NT 6.1.7601 Service Pack 1
2013-02-08T16:45:28    Info       Startup              Operating system UI language is en-US.
2013-02-08T16:45:28    Info       Startup              User account UI language is en-US.
2013-02-08T16:45:28    Info       Startup              GFWLClient.exe version 3.5.0050.0.
2013-02-08T16:45:28    Info       Startup              XLiveServices.dll version 3.5.0050.0.
2013-02-08T16:45:28    Info       Startup              XLiveServices.dll build type Public.
2013-02-08T16:45:28    Info       Startup              xlive.dll version 3.5.0092.0 (WGX_XLIVE_V3.05_RTM(panblder).110928-1730).
2013-02-08T16:45:28    Info       Startup              XLiveInstall.dll version 3.2.0006.0 (WGX_XLIVE_v3.02_RTM.100427-1415).
2013-02-08T16:45:28    Info       Startup              Downloads directory is C:\Users\John Mallah\AppData\Local\Microsoft\GFWLive\Downloads.
2013-02-08T16:45:28    Info       Startup              Addon installation directory is C:\Users\John Mallah\AppData\Local\Microsoft\Xlive\DLC.
2013-02-08T16:45:28    Info       Startup              Demos installation directory is E:\My Documents\Games for Windows - LIVE Demos.
2013-02-08T16:45:28    Info       Startup              Full game installation directory is C:\Program Files (x86).
2013-02-08T16:45:28    Info       Startup              Videos installation directory is F:\My Videos\Games for Windows - LIVE Videos.
2013-02-08T16:45:28    Info       Startup              Timezone is GMT Standard Time.
2013-02-08T16:45:28    Info       SQM                  SQM OSLocale set to 1033.
2013-02-08T16:45:28    Info       SQM                  SQM LaunchedByInGame set to 0.
2013-02-08T16:45:29    Error      Startup              Failed to retrieve client configuration. {Exception: {Type: System.Net.WebException} {Message: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.} {Source: System} {Stack Trace:    at System.Net.HttpWebRequest.GetResponse()    at Microsoft.GamesForWindows.XLiveServices.LiveConnection.GetConfig(String localeName)} {Target Site: System.Net.WebResponse GetResponse()} {Inner Exception: {Type: System.Security.Authentication.AuthenticationException} {Message: The remote certificate is invalid according to the validation procedure.} {Source: System} {Stack Trace:    at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)    at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)    at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)    at System.Net.TlsStream.CallProcessAuthentication(Object state)    at System.Threading.ExecutionContext.runTryCode(Object userData)    at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)    at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)    at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)    at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)    at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)    at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)    at System.Net.ConnectStream.WriteHeaders(Boolean async)} {Target Site: Void StartSendAuthResetSignal(System.Net.Security.ProtocolToken, System.Net.AsyncProtocolRequest, System.Exception)}}}
2013-02-08T16:45:29    Error      Startup              Failed to retrieve configuration. {Exception: {Type: System.Configuration.ConfigurationErrorsException} {Message: No environments loaded.} {Source: XLiveServices} {Stack Trace:    at Microsoft.GamesForWindows.XLiveServices.LiveConnection.get_Instance()    at Microsoft.GamesForWindows.LiveClient.App.TryInitLiveConnection(Boolean& retry)} {Target Site: Microsoft.GamesForWindows.XLiveServices.LiveConnection get_Instance()}}
2013-02-08T16:45:31    Info       UI                   User cancelled dialog.
2013-02-08T16:45:31    Info       Shutdown             Shutting down.

Hi Core. These are XBOX forums. Might want to try answers.microsoft.com/en-us. Hope this helps.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

People have been posting about GFWL on this site plenty, so would you mind telling me what issues fall under Xbox Live and what issues get resolved at this completely different site that you've posted a link to? It's an unnecessarily confusing and completely convoluted process to try and get help with this stuff.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

GFWL is down they are aware of this problem and are trying to fix it asap

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Posted in wrong forums.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

why? technically gfwl uses xbox live and some games like shadow run can be played with xbox users

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated August 18, 2021 Views 27 Applies to: