I have an XP SP3 workstation to which I need to assign a static IP address. Our network has a domain with 2 DNS servers. I entered in the necessary info for IP address, subnet mask, default gateway and DNS on the XP machine, then rebooted. After this,
I have no internet access and get Event error 1053 and 15 in the application log. I checked the TCP properties and the DNS fields are empty (I am positive I set them correctly and have retried this a dozen times). If I set the NIC back to DHCP it works fine
and no errors are generated. I've tried resetting TCP using "netsh int ip reset c:\resetlog.txt" but still get the same error. This is a fresh install so I know there is no virus or malware causing the issue. I was going to try
replacing the NIC but the system is a small form factor box so I would have to buy one and wanted to make sure that would fix the issue before spending the $.
Tried that too...no dice...I have found the cause and resolved the issue. Our network is running Symantec Endpoint Protection for antivirus/malware protection. There is a feature in version 12.1 called Sonar which protects against network intrusions.
The policy on the affected workstation was set to block DNS changes...hence the blank DNS settings when I tried to manually set them. I changed the policy to allow DNS changes, entered the IP Subnet Gateway and DNS, rebooted, and...It is working now! Thank
you Cameron O and LemP for your assistance.
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